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FAQ

SHOPPING

Can I make a purchase via WhatsApp?


An executive will gladly assist you via our WhatsApp chat in real time.


How can I know if my order has been approved and is being processed?


We will send you an email confirming your purchase.


I can't complete my order through the website

Call us at 3326 151 506 or through our online chat and we will gladly help you make your purchase quickly and safely.


Who delivers my products?


Locally, it will be delivered by our trucks at no cost for purchases over $11,000.00, in the rest of the country it is delivered by specialized freight companies with the cost borne by the buyer.


I made a purchase and I haven't received the invoice or I can't download it from the internet.

If you have problems downloading your invoice, or if it has not been sent to you, you must request it at ventas7@eslingas.com.mx. They will ask you for the folio number of your ticket.

I cannot find the material I am looking for on the page and I require a quote .

Within Viking Slings we have a wide variety of products, not all of them are on the page, so if you are interested in asking about something you cannot find, you can contact us at 33 3812 5494

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